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Email Updates

Archive for December, 2007

4C The Future Part 4 - Compatibility, Connectivity, Creativity

Monday, December 17th, 2007

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Call Stack
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30.181513775172require_once( '/var/www/development/tfblog.clients.skyron.co.uk/wp-includes/template-loader.php' )../wp-blog-header.php:16
40.183013842168include( '/var/www/development/tfblog.clients.skyron.co.uk/wp-content/themes/default/archive.php' )../template-loader.php:52
51.383914097484the_content( $more_link_text = ???, $stripteaser = ???, $more_file = ??? )../archive.php:45
61.384114103052apply_filters( $tag = 'the_content', $value = '<p>The final 3Cs are compatibility, connectivity and creativity and in conjunction with capability make up 4 key elements to consider when recruiting, training and developing people to deliver value for and to your customers. At the front line of value are the sales and commercial teams who are accountable for the customer relationships and order taking part of your brand proposition. To differentiate your service offering they need to be more than transactional; they need to have an enterprise mindset.</p>...' )../post-template.php:164
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Variables in local scope (#8)
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<p>As such sales managers will take the role of conductor and orchestrator ensuring that all the players keep in time, play the same tune and complete on cue together to give an unforgettable performance for their audience.</p>' (length=228)
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<p>CREATIVITY </p>' (length=19)
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<p>If a more intimate relationship between company/salesperson and the customer is needed, the traditional selling methods of “selling” features and benefits won’t work. A more consultative/partnership approach needs to be adopted. This will involve people being industry, market and customer specialists. Only then can innovative or creative solutions be discovered. Maintaining the edge is crucial to success. Taking this one step further, means that companies need to create processes for dealing with '... (length=604)
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<p>Delivering global value to customers has a variety of implications for salesforces. To keep ahead of the competition requires capable people, compatible teams, connectivity networks and creative solutions. The task for company leaders is to provide the structure and resources for managers to deliver these for their people so they can deliver the value to their customers.</p>' (length=381)
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<p>1 – The Great Business Challenges of the New Millennium – HR Chally 2002<br />
2 – First Break All The Rules – Marcus Buckingham and Curt Coffman<br />
3 – Grovewell.LLC    www.grovewell.com</p>' (length=208)
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Call Stack
#TimeMemoryFunctionLocation
10.000149008{main}( )../index.php:0
20.000252564require( '/var/www/development/tfblog.clients.skyron.co.uk/wp-blog-header.php' )../index.php:17
30.181513775172require_once( '/var/www/development/tfblog.clients.skyron.co.uk/wp-includes/template-loader.php' )../wp-blog-header.php:16
40.183013842168include( '/var/www/development/tfblog.clients.skyron.co.uk/wp-content/themes/default/archive.php' )../template-loader.php:52
51.383914097484the_content( $more_link_text = ???, $stripteaser = ???, $more_file = ??? )../archive.php:45
61.384114103052apply_filters( $tag = 'the_content', $value = '<p>The final 3Cs are compatibility, connectivity and creativity and in conjunction with capability make up 4 key elements to consider when recruiting, training and developing people to deliver value for and to your customers. At the front line of value are the sales and commercial teams who are accountable for the customer relationships and order taking part of your brand proposition. To differentiate your service offering they need to be more than transactional; they need to have an enterprise mindset.</p>...' )../post-template.php:164
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81.402514133464post_teaser->process( $content = '<p>The final 3Cs are compatibility, connectivity and creativity and in conjunction with capability make up 4 key elements to consider when recruiting, training and developing people to deliver value for and to your customers. At the front line of value are the sales and commercial teams who are accountable for the customer relationships and order taking part of your brand proposition. To differentiate your service offering they need to be more than transactional; they need to have an enterprise mindset.</p>...' )../plugin.php:0
91.410714142584post_teaser->placeholders( $template = '<a href="%permalink%" title="Permanent Link: %plain_title%" rel="bookmark" class="button">Read More</a>' )../post-teaser.php:569
Variables in local scope (#9)
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Call Stack
#TimeMemoryFunctionLocation
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30.181513775172require_once( '/var/www/development/tfblog.clients.skyron.co.uk/wp-includes/template-loader.php' )../wp-blog-header.php:16
40.183013842168include( '/var/www/development/tfblog.clients.skyron.co.uk/wp-content/themes/default/archive.php' )../template-loader.php:52
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COMPATIBILITY

4C The Future Part 3 - Capability

Thursday, December 13th, 2007

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<p>** Both quotes are from First Break All the Rules by Marcus Buckingham and Curt Coffman</p>' (length=95)
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In part I revealed that the 4Cs are Capability, Compatibility, Connectivity And Creativity.
In part 3 today I will explore the first C of capability.

Capability

“Skills, knowledge and talents are distinct elements of a person’s performance. The distinction being, that skills and knowledge can be taught whereas talents cannot… Talents are recurring patterns of thought, feeling or behaviour that can be productively applied… They are a person’s mental filters.”

This has implications when recruiting and developing people for any part of your organisation where customer advocacy is required; and of course you could say that that should be everyone!


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